Last Updated: 18-09-2023

Sports Therapies Leicester is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

1.1. Personal Information:

• Name
• Email address
• Phone number
• Address
• Date of birth
• Medical history and information relevant to your treatment

1.2. Website Usage Information:

• IP address
• Browser type
• Device information
• Cookies and similar technologies

2. How We Use Your Information

We use your personal information for the following purposes:

2.1. Providing Services: To schedule appointments, provide therapeutic services, and manage your healthcare needs.

2.2. Communication: To contact you regarding appointments, treatment plans, updates, and relevant healthcare information.

2.3. Marketing: To send you promotional materials, newsletters, or other communications, with your consent. You can opt out of marketing communications at any time.

2.4. Website Improvement: To analyze and improve our website’s functionality, user experience, and security.

2.5. Legal Compliance: To comply with applicable laws and regulations.

3. Information Sharing

We may share your information in the following circumstances:

3.1. Service Providers: We may share your information with trusted service providers who assist us in delivering our services.

3.2. Legal Obligations: We may disclose your information when required by law or to protect our rights and interests.

3.3. Consent: We will obtain your consent before sharing your information for purposes not covered by this Privacy Policy.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

5. Your Choices

You have the following rights regarding your personal information:

5.1. Access: You can request access to the personal information we hold about you.

5.2. Correction: You can request corrections to inaccurate or incomplete personal information.

5.3. Deletion: You can request the deletion of your personal information, subject to legal requirements.

5.4. Consent Withdrawal: You can withdraw your consent for marketing communications at any time.